Texas General Land Office Case Study
HELPING THE STATE OF TEXAS ENSURE BUSINESS CONTINUITY DURING DISASTERS
The numerous benefits offered by the Microsoft Surface Hub are motivating lots of businesses and organizations to take their traditional communication systems to the next level. One client, the Texas General Land Office, found the “teamwork anywhere” turnkey service plan offered by Saber Data, based in leveraging Surface Hub devices, to be transformational for their business.
The Texas General Land Office, or GLO, is the oldest state agency in Texas – today this agency manages state lands, operates the Alamo, helps Texans recovering from natural disasters, helps fund Texas public education through the Permanent School Fund, provides benefits to Texas Veterans, and manages the vast Texas coast. Communicating in real time – with the public, with myriad partner agencies, and with each other across multiple teams spread across the state – is vital to the success of the GLO – perhaps most of all during disaster recovery efforts. With the challenge of time and personnel necessary to develop a turnkey solution to move communications into the modern age, the GLO engaged Saber Data for a full solution. The following is a success timeline enjoyed by this client after engaging our team.
- RESEARCH, SELECTION AND PROCUREMENT: Microsoft Surface Hub was selected as the collaboration tool to be leveraged by the GLO and its partner agencies. Saber Data, a Certified Microsoft Reseller, leveraged its partner network to source the devices themselves, and worked diligently to leverage every available advantage made possible by the Surface Hub a reality for the GLO.
- DEPLOYMENT, INSTALLATION AND TRAINING: Starting with a series of site surveys, Surface Hubs were deployed and installed in several COG (Councils of Government) locations. Our soup-to-nuts deployment and installation ensured that each Surface Hub was fully functional, configured, updated, network-connected, and ready to run applications used by the GLO staff at the touch of a button.
- ONGOING TRAINING, MAINTENANCE AND SUPPORT: Each deployment site was provided training by certified Microsoft Surface Hub Instructors. Saber Data continues to support and maintain all client Surface Hub Devices on an ongoing basis. This includes ongoing training to ensure the collaborative technology solution is utilized seamlessly.
Beyond the logistics of this business partnership, GLO staff reports back that extensive collaboration takes place via Surface Hubs daily – the devices are so popular amongst the staff that they’re often booked solid days in advance.
As this business partnership moved forward, Saber Data also assisted the GLO with its PREPS and DALHR programs with a forward-thinking Virtual Reality project addressing needs to support hurricane victims. Saber Data’s capabilities in software development, information technology, integration, resource augmentation, project management, IT management, and consulting have helped us become a trusted partner to the Texas General Land Office. For more information on how Saber Data can help you, please contact us by clicking here.
